Last Updated: October 13, 2020
Along with the University of Toronto, Chestnut Residence is proactively planning and responding to the global progression of the COVID-19 virus. On this page you will find current and ongoing updates to this extraordinary situation and our efforts to ensure the health and safety of our community.
We strongly encourage you to review the information below, which we are updating regularly. Should you still have questions, the best way to reach us is by email: email@example.com We are working to respond to all inquiries as quickly as possible – thank you in advance for your patience.
We’re ready for you!
Our priority continues to be the health and safety of our residents.
As such, we have implemented a number of measures and guidelines within residence.
Changes to residence due to COVID-19:
Temporarily suspending our guest policy to limit the amount of traffic in the building; the only exception to this is during move-in, where students will be permitted to have a maximum of 2 family members/helpers for the duration of their move-in only. All students, including helpers, must wear a mask at all times (except within your own room). Helpers must not have been outside the country within the past 14 days, be experiencing symptoms of illness, or have been in contact with anyone who has tested positive for covid-19 in the past 14 days. Helpers should not come to campus if they have symptoms or answer yes to any of the self-screening questions. Please note that we will need to record the names and phone numbers of any helpers you bring with you to residence for contact tracing purposes.
In accordance with the City of Toronto by-law, we ask that all persons entering or remaining in these premises wear a mask or face covering which covers the nose, mouth and chin when in common spaces (including Lobby, Elevators, Lounges, Laundry Room, etc). Exceptions include people who cannot wear a mask for medical reasons, or children under two years old, or those who require accommodation in accordance with the Ontario Human Rights Code. Proof of a medical condition is not required. 2 masks and 1 touchless safety tool will be provided to residents when they check-in at the Front Desk on their move-in day
Additional hand sanitizing dispensers have been installed.
Residence staff members have been trained on health and safety measures.
All spaces including high touch areas are cleaned on a more rigorous schedule.
Enhanced cleaning protocols that include disinfecting.
Additional physical distancing equipment, such as plexiglass barriers, are in place in high traffic areas following public health guidelines.
Have you done a self-assessment?
- Please fill out the ‘Students Reporting Illness’ form to report your illness to the Residence Life Office. Please do not attend the front desk in person if you feel ill. A member of the Residence Office will follow-up with you. You should also call Telehealth Ontario: Toll-free 1-866-797-0000 (TTY: 1-866-797-0007) and utilize this Ontario Ministry of Health self-assessment tool.
- You should also record your absence through ACORN. Please remember that no student is required to have a doctor’s note or medical certificate for cold or flu-related absences or for self-isolation. To receive academic consideration, students need to record all cold or flu-related absences or absences for self-isolation through ACORN. Some Faculties have alternate or supplementary requirements when reporting absences, so please contact your Registrar’s Office if you have questions. Student absences for other illnesses or reasons should continue to be documented through the Verification of Illness (VOI) form and normal Faculty processes.
- U of T’s COVID-19 Information Hub
- Submit a question to U of T about COVID-19
- Financial Support & Funding Opportunities for Students during COVID-19
- Office of the Vice-Provost, Students
- Government of Canada – Latest Travel Health Advice
- Public Health Ontario – How to Self Monitor for COVID-19
- Public Health Ontario – How to Self-Isolate
There are a number of resources we’d like to share with you at this time in the hopes that they will be helpful to how you feel. Some are U of T specific resources, and some are simply resources we think could be useful during this time – including links to free exercise classes, meditation, art-based activities, and more.
Kindly keep in mind that things are constantly shifting. We will do our best to keep this information as up to date as possible, but we do advise that you reach out to specific resources to inquire about any service changes.