Your safety is our priority. Read the latest COVID-19 info and recommendations
current residents
Updates
Posted: February 9th, 2022
RE: Housekeeping & Maintenance Schedule We are happy to report that as of Monday, February 14th, our Maintenance and Housekeeping will be moving back to regular service. We’d like to remind all students to please wear a mask and maintain physical distance (2 metres) when staff are working in your room.
Chestnut
Chestnut Conference Centre is the ideal space to host a wide range of events, from breakfast meetings, working lunches, and executive training sessions, to multi-day conferences.
Security Personnel
Keys / Guests
Don-on-Duty
WalkSmart Service
Emergencies
Summer 2022 Cleaning Schedule
Housekeeping Services will take place weekly, on Tuesdays.
Occasional changes may take place due to unforeseen staff scheduling – thank you for your patience!
Fall/Winter 2021-22 Cleaning Schedule
Housekeeping Services will take place weekly, Monday to Friday, between 8:00 AM – 6:00 PM.
The weekly schedule is as follows:
Occasional changes may take place due to unforeseen staff scheduling – thank you for your patience!
Service Updates
With COVID-19 guidelines continuing to shift regularly, we recognize this may be challenging, but rest assured we are here to work with you! Contact us at rooms.chestnut@utoronto.ca for any of the following:
Still have questions or concerns? Contact us and we will try to work with you! This may take 1-2 business day, for any urgent items please contact the Front Desk.
What will housekeeping do in my room?
What am I responsible for?
We have a dedicated team of in house maintenance staff that are here to help support the needs of students in their physical spaces. Maintenance requests can be submitted at any time on the Chestnut Residence Maintenance Portal, and will be addressed in order of priority.
For an immediate maintenance emergency students can contact the front desk in order to request service.
There is a phone on each floor that is located near the elevator. You may use the following extensions to connect with our staff in the building:
Alternatively, if you wish to call any staff within the building from your own personal cellphone, you will need to dial the full number:
Wi-Fi is now available throughout the Chestnut building on the University of Toronto network.
To better assist, when contacting ResNet via email at resnet.chestnut@utoronto.ca or telephone at 416.585.3182, residents are encouraged to leave their name, room number, call back number and nature of the issue. ResNet will respond back at their first availability.
MON |
TUE |
WED |
THU |
FRI |
SAT |
SUN |
5-8pm |
5-8pm |
2-8pm |
5-8pm |
5-8pm |
5-8pm |
5-8pm |
My Dorm Store – Dorm room set up packages that include bedding, towels, and desk accessories.
ShuffleSpace – An all-inclusive packing and storage service
Store Your Dorm – A short-term storage service
Residence Linens – A selection of bed linens as well as bath and kitchen essentials
*Please note that these are external vendors and are not part of Chestnut Residence & Conference Centre or the University of Toronto.