On duty 24/7 Patrol common areas and building exterior Check for key cards and guest passes Attend to emergencies Contact: 416-585-3155

Key cards and guest passes must be shown each time you pass the security desk Key card required to open your room door and to operate elevators Guests must show photo ID and be signed in You are responsible for your guests at all times

Available 7 Days a week/365 from dusk until dawn. Call 416-978-SAFE (7233) any time to arrange for patrollers to come to your location during service hours. It is also possible to arrange for regular walks with the same pick up location and time each week. For prompt service calling in advance is recommended. WalkSmart will escort students to any building on the St. George Campus, including Chestnut Residence, as well as surrounding TTC locatio

call the Don-on-Duty (416) 791-0420 call Front Desk – dial 0 from any residence room call Security – 416-585-3155 911 should be called only in the following cases: a life threatening emergency – e.g. someone is choking there is a fire in the building a significant crime is in PROGRESS – e.g. assault an immediate threat to life

Prospective students

The Building & Amenities

Amenities

Weekly Housekeeping

Housekeeping Services take place weekly, Monday to Friday, between 8:00 AM – 6:00 PM.

Housekeeping staff will vacuum, mop or wipe visible surfaces in your room. If items are left on the floor cleaning will be done around them. Your bathroom sink, toilet bowl, bathtub and floor will be cleaned and sanitized.

Learn more about Housekeeping at Chestnut.

Amenities

Helpful Front Desk Staff

Open daily 8:00 AM – 8:00 PM (SUMMER); 7:00 AM – 11:00 PM (FALL/WINTER)
Issue guest passes
Manage lost and found, service request forms, and music room keys
Receive registered mail and packages
Contact: 416-977-0707, Ext. 0

Amenities

Building Security

Community safety is the shared commitment and responsibility of all staff and students at Chestnut Residence. The following systems are in place to keep our residence as safe as possible:

Security Personnel

On duty 24/7
Patrol common areas and building exterior
Check for key cards and guest passes
Attend to emergencies
Contact: 416-585-3155

Keys / Guests

Key cards and guest passes must be shown each time you pass the security desk
Key card required to open your room door and to operate elevators
Guests must show photo ID and be signed in
You are responsible for your guests at all times

Don-on-Duty – (416) 791-0420

On duty every night from 8 pm – 8 am
On duty 24 hours on the weekend
Completes rounds of student floors and ensures quiet hours are respected
Carries a cell phone and responds to student emergencies

WalkSmart Service

Available 7 Days a week/365 from dusk until dawn.
Call 416-978-SAFE (7233) any time to arrange for patrollers to come to your location during service hours. It is also possible to arrange for regular walks with the same pick up location and time each week. For prompt service calling in advance is recommended. WalkSmart will escort students to any building on the St. George Campus, including Chestnut Residence, as well as surrounding TTC locatio

Emergencies

call the Don-on-Duty (416) 791-0420
call Front Desk – dial 0 from any residence room
call Security – 416-585-3155
911 should be called only in the following cases:
- a life threatening emergency – e.g. someone is choking
- there is a fire in the building
- a significant crime is in PROGRESS – e.g. assault
- an immediate threat to life

Floor Plans

Standard Floor Layout

Main Floor

Concourse Level

27th Floor Level

28th Floor Level