We believe residence is an important part of the university experience and we’re excited to be welcoming you on campus this year.
In keeping with COVID-19 guidelines, we have carefully planned our residence move-in process to ensure we are practicing the safest measures. As such, we ask that you please review and adhere to all of the information outlined below to ensure you are thoroughly prepared.
We look forward to welcoming you home soon!

Requirement for VaccinationQuarantine Requirements for International TravellersPre-Arrival InstructionsHealth & Safety Guidelines Fall 2021 Move-inWinter 2022 Move-in What to Bring Directions to Chestnut Residence Parking Step by Step Move-in Know Who to Ask for Help Stay Nourished & Hydrated Say Goodbye to Your Family/Helpers Chestnut & U of T Fall Orientation Commuting to Campus Explore Downtown Toronto Preparing your Computer
All students moving into residence will be required to have their first dose of a vaccine prior to their move-in date. We recommend that students obtain their first dose at least 14 days prior to moving into residence.  

Students in Ontario, including international students, looking to book a vaccination appointment should visit the Government of Ontario website to get started.

Any students in residence who cannot be vaccinated on medical or other grounds recognized by the Ontario Human Rights Code may request an accommodation. Additional information about how to request an exemption will be sent to you by email in the next few weeks.  

Students in residence who cannot get vaccinated before moving in will have two weeks following their move-in date to get vaccinated. Students who are not fully vaccinated may be subject to additional public health restrictions.   

The University will support students and will facilitate vaccines for students who require first and second doses.   

Students arriving from outside Canada may be required to meet government quarantine requirements before moving into residence. Please refer to the U of T Quarantine Guide for Students 

More information about the vaccine requirement is available in the Frequently Asked Questions section on the Office of the Vice Provost, Students website. 

Depending on your country of origin and whether or not you are fully vaccinated, you may be required to quarantine upon arrival. The Government of Canada has outlined the requirements for Quarantine for Travelers to Canada – please be sure to review these requirements as they continue to change and develop over the summer and fall months.

The University’s Quarantine Accommodation program is available to support students’ arrival to Canada.

Students who are required to quarantine can register for one of two programs offered: either the Full program or the At Home program. Please refer to the Quarantine Guide for detailed information about both programs and for a step-by-step breakdown of the quarantine process.

IMPORTANT: Students cannot quarantine in residence – The Quarantine Act does not permit quarantines to take place in group living environments.

For more information, please refer to the Frequently Asked Questions section on the Office of the Vice-Provost, Students website.

For those who are not required to quarantine or have already completed their quarantine: 
  • The University of Toronto, in partnership with Thrive Health, has launched the UCheck self-assessment web portal to support the health & safety of the entire U of T community. 
  • Prior to moving into residence, and daily following move in, we ask that you generate a COVID-19 risk status by completing a quick and thorough self-assessment. UCheck allows students to complete a symptom check survey and generates a “green status” if you are safe to attend campus or a “red status” if you may not be safe to attend campus. 
  • We ask that you only come to residence if you receive a green status. If you receive a red status result from the assessment, we recommend that you not come to residence, follow the instructions given in the assessment tool and contact us at chestnut.residence@utoronto.ca to let us know. 
  • Additionally, please be reminded that one of the best ways to stop the spread of COVID-19 and to protect yourself and the community, is through proper and regular hand-washing. 
We’re ready for you!
Our priority continues to be the health and safety of our residents.
We continue to monitor our move-in plans to ensure they align with public health guidelines and have implemented the following measures and guidelines within residence:

  • Temporarily suspending our guest policy to limit the amount of traffic in the building; the only exception to this is during move-in, where students will be permitted to have a maximum of 2 family members/helpers for the duration of their move-in only. All students, including helpers, must wear a mask at all times (except within your own room).  Helpers must not have been outside the country within the past 14 days, be experiencing symptoms of illness, or have been in contact with anyone who has tested positive for COVID-19 in the past 14 days. Helpers should not come to campus if they have symptoms or answer yes to any of the self-screening questions. Please note that we will need to record the names and phone numbers of any helpers you bring with you to residence for contact tracing purposes. 
  • In accordance with the City of Toronto bylaw, we ask that all persons entering or remaining in these premises wear a mask or face covering which covers the nose, mouth and chin when in common spaces (including Lobby, Elevators, Lounges, Laundry Room).
    • Exceptions include people who cannot wear a mask for medical reasons, or children under two years old, or those who require accommodation in accordance with the Ontario Human Rights Code. 
    • Proof of a medical condition is not required. 
  • Signage that promotes physical distancing, hand washing, and other health and safety reminders.
  • Additional hand sanitizing dispensers have been installed.
  • Foot door pulls and door levers have been added to decrease the amount of high touch points when opening doors.
  • Residence staff members have been trained on health and safety measures.
  • All spaces including high touch areas are cleaned on a more rigorous schedule. 
  • Enhanced cleaning protocols that include disinfecting.
  • Additional physical distancing equipment, such as plexiglass barriers, are in place in high traffic areas following public health guidelines.

 

The fall 2021-22 official move-in period is August 28 – September 12. 

This extended move in period will allow for ample physical distancing to ensure a safe and seamless move-in for all residents.  

You will be required to register for a move-in time slot. You will receive an email with information regarding registering for a time slot shortly after receiving your residence offer and selecting your room. 

Once you have selected your time slot, we ask that you please stick to it to ensure a smooth move-in process. However, we understand that emergencies and unavoidable circumstances may arise preventing you from arriving as scheduled. Should you be unable to arrive as scheduled you will have the ability to cancel and reschedule your time slot online.  However, please note that if you need to reschedule to a time that is less than 48 hours prior to your arrival, you will need to contact us to let us know: chestnut.residence@utoronto.ca 

We currently are not permitting any guests, however, you will be permitted to have up to two (2) individuals assist you as move-in helpers while moving into residencePrior to arrival, these individuals must also complete the Ontario Government’s provincial COVID-19 Assessment and are only permitted to come to residence if the result of their assessment indicates that they do not have symptoms of COVID-19. Move-in helpers will be asked for their names and phone numbers by staff at our check-in desks, in order to assist with contact tracing if necessary. 

You and your move-in helpers must all wear masks while you are in all common-use indoor spaces on the U of T campus, including hallways, stairwells, washrooms, and the dining hall. For more information please see the Policy on Non-Medical Masks or Face Coverings approved by the University of Toronto’s Governing Council on August 10, 2020. 

Anyone who has been outside of Canada within the past 14 days (unless you are exempted from federal quarantine requirements), or is experiencing symptoms of illness or has been in close contact with anyone who has tested positive for COVID-19 in the past 14 days should not come to campus. If needed, we can accommodate a later move-in date for you. 

 


Not able to move-in between August 28 – September 12, 8:00 AM – 10:00 PM?

  • August 28 – September 12 After Hours (10:00 PM – 8:00 AM) – Please visit the Front Desk (or Security Desk if the Front Desk is closed) to check in. If checking in with Security, you will be given temporary access to your room, but will need to visit the Front Desk the next morning to formally check-in. 
  • Early Arrival – For those who need to arrive prior to August 28 and who do not need to quarantine, please review the Early Arrival information and process outlined on our Admissions page. 
  • Late Arrival – All residents must occupy their rooms by midnight on September 12, 2021, in order to avoid forfeiture of the room assignment. If a resident does not pick up their keys and occupy their room by midnight on September 12, 2021 (as per section 1.1. in your Occupancy Agreement) it will be assumed that the resident is cancelling their space in residence. Their reservation, occupancy agreement, and deposit are automatically forfeited and cancelled, and the University may license the Room to another resident forthwith without notice. If you are experiencing circumstances that are unavoidable and are requesting special consideration to arrive late, please contact the Residence Life Office as soon as possible, outlining the details of your situation. 

Move in information for the Winter 2022 term (January – April) term will be posted in the fall of 2021. 

In order to expedite your move-in and do to limited storage space within your room, we ask that you make every attempt to limit the amount of items you bring with you and ask that you consider only the essential items you’ll need over the course of the academic year. 
Chestnut Residence provides students with the following:
  • 1 Double sized bed per student
  • 1 Pillow per student
  • 1 Desk and Desk Chair per student
  • 1 Dresser per room
  • 1 Armoire in double rooms
  • 1 Closet per room
  • Curtains for the room
  • Shower curtain in the bathroom
  • Waste and Recycling Bins
  • Smoke Detector & battery
Don’t Forget to Bring:
 

  • Bedding* (Chestnut Residence provides Double sized beds)
  • Pillow case
  • Favourite books, movies, pictures
  • Hangers
  • Alarm clock
  • Decorations – posters, plants, photos, etc.
  • Sticky-tack adhesive or poster tabs for decorations (no nails or tacks!)
  • Storage boxes for your room (there is no extra storage in the residence)
  • Laundry bag and HE (High Efficiency) washing machine detergent
  • Mattress Cover (optional)

*If desired, you can pre-order bedding, bath linens, and closet storage from Residence Linens 

You Might Also Want to Bring:
  • A small/mini fridge for your room (max. 1 metre in height); many students rent mini fridges from Store Your Dorm 
  • Ear plugs or eye masks for sleeping 
  • TV (Residence rooms are not equipped with cable) 
  • Semi-formal wear 
  • Winter clothing 
What NOT to Bring:
  • Items that promote unsafe alcohol consumption (e.g. drinking games or drinking game tables, funnels, kegs or any other drinking paraphernalia) 
  • Any illegal substances, non-prescribed drugs/narcotics, or drug paraphernalia (including hookahs, bongs, pipes, e-cigarettes and vaporizers etc.) 
  • Candles, incense, potpourri etc. 
  • Large stereos, sub-woofers or DJ equipment 
  • Valuables (Chestnut does not have storage safes so valuables are kept at one’s own risk) 
  • Extra Furniture (Students are also not permitted to add or remove any furniture from rooms) 
  • Any cooking appliances including hot plates, rice cookers, toasters, toaster ovens, microwaves, kettles, coffee makers, etc. (there is a communal fridge and microwave on each floor) 
  • Weapons are restricted. Items worn for religious purposes or used for extracurricular activities such as martial arts require advanced permission from the Residence Office 
  • Pets (dogs, cats, fish, lizards, hamsters, etc.) 
By CAR
  • From the East:
    • Follow the 401 W onto the 401 Express. 
    • Take the 404/Don Valley Parkway (DVP) exit towards downtown. 
    • Merge onto the DVP South. 
    • Take the exit toward Richmond St. downtown. 
    • On Richmond St., turn right onto University Ave. 
    • Follow University Ave. north to Armoury St. 
    • Turn right onto Armoury St. 
    • Follow Armoury St. to Chestnut St. 
    • Turn left onto Chestnut St. 
    • Chestnut Residence will be on your immediate right. 
  • From the West:
    • Follow the Queen Elizabeth Way (QEW) to the Gardiner Expressway. 
    • Take the Bay St./York St. exit toward Yonge St. 
    • Keep right and follow the signs for York St. N. 
    • Merge onto York St. (York St. will become University Ave.) 
    • Follow University Ave. north to Armoury St. 
    • Turn right onto Armoury St. 
    • Follow Armoury St. to Chestnut St. 
    • Turn left onto Chestnut St. 
    • Chestnut Residence will be on your immediate right. 

Map of Chestnut Residence neighbourhood and how visual arrow directions

By TRAIN or BUS
If travelling to Chestnut Residence via train or GO bus, your final destination will be Union Station. 

  • Transportation options from Union Station include TTC, taxis, or Uber

By AIR

The parking information outlined below is for arrivals between August 28 – September 12 only. If you require parking for your move-in outside of these dates, there is paid parking available in the underground Chestnut garage, as well as paid street and lot parking in the area.  
  • On your move-in day you will be permitted to park for FREE in the Chestnut underground parking garage for the duration of your move-in time. 
  • 2021-22 Parking Voucher 
  • Please ensure you have printed your parking voucher prior to arrival and have it clearly displayed on your dashboard. 
  • Upon arrival, pull up to the awning and unpack your belongings from the vehicle. 
  • Please ensure someone remains with your items in the lobby area while the vehicle is parked in the underground garage. Do not leave your vehicle or items unattended. (If you are moving by yourself, without helpers, you can leave your belongings in the lobby while you park your vehicle, please notify staff.) 
  • Please proceed to the underground garage and obtain a ticket from the machine upon entry.
  • Students are welcome to use any unoccupied spot, including the Reserved Parking Spots.
  • The overhead clearance height for the garage is 11′-6″ / 3m.
  • Once you have parked, take the elevator up to the lobby and visit the Front Desk with your parking ticket to exchange it for a ticket that will allow for you to later exit without payment
The steps outlined below are for arrivals between August 28 – September 12 8:00 AM – 7:00 PM only. For those moving in after September 12, please visit the Front Desk upon arrival to check-in.  
  1. Arrive at Chestnut Residence on the date and time of your registered move-in time slot. It is extremely important that you arrive during your booked time slot. You can cancel and reschedule your time slot online through StarPortalhowever, please note that if you need to reschedule to a time that is less than 48 hours prior to your arrival, you will need to contact us to let us know: chestnut.residence@utoronto.ca 
  2. If you are driving, please ensure you have printed your parking voucher prior to arrival and have it clearly displayed on your dashboard with your cellphone number written on it. Please pull up to the awning and unpack your belongings from the car. Parking will be free in Chestnut’s underground parking garage for the duration of your move-in time slot. 
  3. There will be  carts available in the lobby of Chestnut Residence along with disinfectant wipes. You are welcome to use these carts to assist in moving your belongings. Please ensure you wipe down the carts when you receive them and when you return them. 
  4. Once inside the lobby, please report to the Front Desk to check-in and receive your room key card. Please then join the line for the elevator and ensure you respect social distancing (there will be markers on the floor); only enter the elevators with your family/friends/helpers while moving your belongings. If you are moving by yourself, without a friend or family member to help you move, you can leave your belongings in the lobby while you move what you are able to carry up to your room. Please notify the Front Desk that you will be doing this. 
  5. If you would like the option of a wired internet connection, proceed to the IT Desk (next to the Front Desk reception), to register for modem & cables for in-room internet. 
  6. Say goodbye to family/helpers. Once you have moved in all of your items, we kindly ask that you say farewell to your family/helpers as quickly as possible in order to adhere to your move-in time slot and allow space for other residents to safely move-in. 
  7. A virtual floor meeting for each floor will be held on Sunday, September 52021 at 8:30 PM – you’ll get a chance to meet your don as well as your neighbours! Watch out for more details via email. 
  8. Please ensure you pay $20 (cash) for your Floor Fees. These funds go towards activities the Floor Council and Don will organize throughout the year. You will be given an envelope to place the fees into + write your name and room number. Envelopes are to be dropped off to your Don. Full details will be communicated via email. 
To help facilitate physical distancing throughout move-in, we have limited the number of on-site staff. However, rest assured staff and supports are still in place to ensure a safe and efficient move-in. 
  • There will be signage posted throughout the building to also assist in directing the move-in process; please ensure you review and adhere to the notices posted. 
  • If you require assistance or have any questions, please ask a Chestnut Residence Staff Member at the Front Desk.
Depending on your move in date and time, you may need to plan ahead and make arrangements for food. To help you prepare, we’ve outlined the Chestnut Dining Hall operating below.  
  • Fall 2021: Full meal plan service will be available in the Chestnut Dining Hall beginning with dinner service on Saturday, August 28th, 2021. 
  • Winter 2022: Full meal plan service will be available in the Chestnut Dining Hall beginning with breakfast service on January 3rd, 2022. 

For further details, please visit the Meal Plans & Food section on our website.

Once you have moved in all of your items, we kindly ask that you say farewell to your family/helpers as quickly as possible in order to adhere to your move-in time slot and allow space for other residents to safely move-in. 

As a reminder, due to COVID-19, residents are currently not permitted to have any guests. 

When public health guidelines deem it safe to do so, we will re-evaluate this policy – thank you for your understanding. 

In previous years, Chestnut Residence Council (CRC), the elected student government in the residence, organized orientation and welcome activities for students that complement their College and Faculty activities. Unfortunately, this year, due to the pandemic, this has not been possible. Stay tuned for more details on CRC virtual events that will take place throughout the academic year. 

For more information, contact chestnut.life@utoronto.ca or chestnutrescouncil@gmail.com 

Learn more about the Chestnut Residence Council. 


Additionally, U of T Student Life has put together a wide assortment of virtual orientation events and activities that are fun and informative and intended to help you make a smooth transition to life on campus. For full details checkout the 2021-22 U of T Student Life Orientation Calendar. 

You are also encouraged to visit your college, faculty, and student union website for details on additional orientation activities: 

Map of Chestnut and University of Toronto neighbourhood, showcasing the approximate 15 to 20 minute walk to campus

Most residents either walk, bike, or take public transit (TTC) when travelling to and from campus, or around the city of Toronto. 

Chestnut Residence is a 15-20 minute walk from campus, however, commute times will vary depending on weather and where a student’s classes are located. 

Many students invest in a bicycle for faster travel. We do not recommend expensive bikes as bike theft on campus and in Toronto is quite common. If you do bring a bike with you to Chestnut: 

  • You can store your bike in 1 of 2 rooms located on the concourse level 
  • Register your bike at the Front Desk and they will program your key card to allow access 
  • Remember to keep your bike locked up, even in the bike room 

You may also want to consider a public bike share program, such as Bike Share Toronto. 

map of downtown toronto

Click on map above to enlarge.

Please Note: Due to COVID-19, some attractions and retail stores may be closed or have reduced hours and services. Learn about Toronto’s current health situation, how you can stop the spread and actions Toronto is taking to reopen, recover and rebuild. 

Chestnut Residence is steps away from: 

  • City Hall the Nathan Phillips Square (with the famous TORONTO sign) 
  • Dundas Square (reminiscent of New York’s Times Square with myriad billboards- the lights and colours showcase the excitement of our downtown core) 
  • Eaton Centre (Toronto’s premier shopping centre, with more than 230 retailers, restaurants and services) 
  • University Avenue (home to four of the University Health Network hospitals, including Princess Margaret and Toronto Western) 
  • St. Patrick Subway Station (located on the Yonge-University subway line)

Home & Hardware
 

 

Pharmacies
 

 

Office Supplies
 

  • Staples  – 375 University Ave.
  • Dollarama  – 10 Dundas St. E & 777 Bay St.

 

Groceries
 

 

Technology
 

 

Shopping Centres
 

 

What to do before you come to campus (recommended):

Computer

  • Apply all updates for your operating system and all other installed programs (Windows, Mac, Linux, or other) 
  • Make sure your antivirus is current. U of T students can download a free version of antivirus software. 

Mobile Device

  • Make sure the operating system and other installed apps for all your other mobile devices (smart phones, tablets, or other) are current. Refer to your device user guide for instructions on how to update and keep your mobile device current. 

Helpful Tips

  • There is Wi-Fi inside the rooms and common areas throughout the building, you will need to use your valid UTORid and password to get connected 
  • If you also want a hard wire connection, set up assistance is available through ResNet (located in Lobby beside the Front Desk) 
  • Some new laptops are no longer manufactured with Ethernet connections. To connect to internet in one’s room, you will need to buy an adaptor and install drivers on your computer. ResNet is happy to advise students where they can purchase needed adapters

Please be vigilant of content being downloaded/viewed. Torrents, pirated material, and/or illegally sourced content downloaded over the University of Toronto network can lead to internet connection suspensions initiated by the copyright holder. Please refer to the Network Usage Agreement. 

If you have any questions, or difficulty connecting to the UofT network when you arrive, please visit the ResNet booth beside Front Desk or call: 416.585.3182. 

Move-In 2021 Schedule:

  • Saturday August 28: 1-8pm
  • Sunday August 29: 9am to 8pm
  • Monday August 30: 4-8pm
  • Tuesday August 31: 4-8pm
  • Wednesday September 1: 4-8pm
  • Thursday September 2: 4-8pm
  • Friday September 3: 4-8pm
  • Saturday September 4: 4-8pm

For additional information and resources, visit the ResNet web page (select the “ResNet Internet Information tab”).

Have more questions about residence? Please review our Frequently Asked Questions!